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Plenty of hotshots will naysay the role of consultants... take Fast
Company, for example... their CDU - Consultant Debunking
Unit - regularly blasts the consulting community. And they're
keeping the consultancy industry on their toes. A consultant,
by definition, is an EXPERT - someone who is highly qualified
and experienced in their particular field. Is it possible to
become an expert in a couple years? Unless your field is a
particularly new technology or something you invented yourself,
we suspect the answer is NO.
NOTE: the presence of QUALIFIED
AND EXPERIENCED makes all the difference.
“A team member’s commitment to
the team and the team
mission decreases if conflict goes unresolved, but can increase
if conflict is well-managed and resolved.” -- James
Wallace Bishop + K. Dow Scott, “How Commitment Affects Team Performance”,
HR Magazine, 1997.
"Consultants can fill a number of needs.
First, they can be a "white hat" by providing useful
information taken from customers, employees and management in
a way not tied to a clique or power block. Second, they can provide
insight into "blind spots" that the organization or
senior management has in dealing stressful or new changes in
their competitive environment. Third, they can facilitate decision-making
sessions that lead to clear actions that senior management can
agree to. Fourth, they can provide specialized expertise in a
new procedure, technique or way of thinking that is unknown to
the organization."
- David
Chaudron, PhD, Organized Change Consultancy
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YOUR TEAMS - Optimize the ways people work together for the greatest synergy-- creativity, productivity, profitability and peace.
Create Seamless Teams with effective communication, conflict & anger management & negotiation skills to bring in projects effeciently and productively, reduce stress & tension, and optimize experience & expertise.
Turn your workplace groups into
High-Performance Teams
Your teams create your results.
Give them the INFORMATION, INSIGHTS & SKILLS
to optimize their EFFECTIVENESS & PRODUCTIVITY.
When people are hired for their expertise and experience only, they have a "time-for-dollars" mentality. Hire your people for WHO THEY ARE as well as their expertise. Give your people the insights into themselves and others that they need to work together, to collaborate, to communicate optimally.
- Are your teams working productively, effectively, and efficiently?
- Do you have the right combination of personnel, talent, experience & expertise to match your desired outcomes?
- Does your team hit the wall, lose valuable
members, or drop the ball on major projects too frequently?
- Do they spend too much time in dispute, nursing wounds, stonewalling, or dragging their feet?
- Have they lost the creative edge and competent delivery for which they were hired by being mired down with communication, conflict & anger issues?
THEN . . .
They
need the experience & expertise of psychologist and business consultant, Rhoberta
Shaler, PhD.
She is an experienced team-builder and a 'people skills' and
conflict management expert who specializes in improving communication,
commitment, cooperation and negotiation among teams and management.
Her book, Wrestling
Rhinos: Conquering Conflict in the Wilds of Work,
has been hailed as "...a business classic."
WHAT IS A HIGH-PERFORMANCE TEAM?
"A team is a small number of people with complementary
skills who are committed to a common purpose, performance goals,
and approach for which they hold themselves mutually accountable."
- from The Wisdom of Teams by
Jon R. Katzenbach & Douglas K. Smith
- A team works together.
- A team communicates.
- A team produces results.
- A team shares the glory of a job well done.
- A team is only as strong as its participants.
- A team needs the right skill mix.
- A true team's members must each be deeply committed to the purpose.
- A team must hold each member accountable for results.
- A team needs agreements about managing conflict.
- A team leader must be a team player.
- A real team is energized by a common level of commitment.
- An effective team is demanding on its members.
- A successful team is ALIGNED with purpose, approach, commitment & accountability.
Does your team measure up?
If your management teams have difficulty keeping staff motivated
and productive, and know you need to revisit and renovate
the working structures within your organization, consider working with Enterprise
Development Team >>>
Know when to hire an qualified Coach or an experienced
Consultant.
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Clients say... |
Thank you for participating in our planning
meeting... Your quiet enthusiasm and ideas on team building,
feeling good about being accountable, and the process of maintaining
control really set the stage for an energetic goal setting
session.
Philip E. Hillstrom
State Farm Insurance |
Dr. Shaler's humor combined with her gentle
presence and powerful message make her presentations a "must
attend". If you are looking to optimize you company profits
and increase effective communication, then make sure you hear
Rhoberta.
-- Ken Foster, CEO, SharedVisionNetwork.com
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WHAT ABOUT TEAMS... |
"Gallup gave
respondents a list of 13 work-related skills and subject areas
and asked them to rate each one as "critical," "very important," "somewhat
important" or "not too important" to their ability to do their
jobs successfully. Standing far above the rest are "skills in
dealing with people" and "critical-thinking skills," each rated
as "critical" to their job success by half of employed Americans
(more than 8 in 10 employed adults say these are critical or
very important)." - www.Gallup.com
For valuable information on bringing your staff the critical 'people skills' they need, visit
WorkplacePeopleSkills.com
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the only thing that ever has." --Margaret Mead
"Teamwork is so important that it is virtually impossible for you to reach the heights of your capabilities or make the money that you want without becoming very good at it." --Brian Tracy
"It is amazing how much people can get done if they do not worry about who gets the credit." --Sandra Swinney
They don't seem to see that we must all lift together and pull together." --Henry Ford
"The leaders who work
most effectively, it seems to me, never say 'I.' And that's not because they
have trained themselves not to say 'I.' They don't think 'I.' They think 'we';
they think 'team.' They understand their job to be to make the team function.
They accept responsibility and don't sidestep it, but 'we' gets the credit....
This is what creates trust, what enables you to get the task done." --Peter
Drucker
"Individual commitment
to a group effort - that is what makes a team work a company work, a society
work, a civilization work."--Vince Lombardi
"Teamwork is the ability to work
together toward a common vision. The ability to direct individual accomplishments
toward organizational objectives. It is the fuel that allows common people
to attain uncommon results."--Andrew Carnegie |
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