"When a typical Fortune 500 company loses $6.7 million a
year in absenteeism, job turnover and lost productivity as a direct
result of just one form of conflict -- sexual harassment, companies
are beginning to recognize the value of 'managing' and 'resolving'
conflict," according to Dr. Rhoberta Shaler, respected psychotherapist
and conflict management authority.
Recent statistics from the Dana Mediation Institute state that “…unmanaged
employee conflict is responsible for 65 percent of work performance
problems, and up to 42 percent of employees' time is spent engaging
in or attempting to resolve conflict. Many managers spend almost
a third of their time dealing with conflict.“
According to Dr. Shaler, author of a significant new business
publication: "Wrestling
Rhinos: Conquering Conflict in the Wilds of Work," getting
the skills to "wrestle rhinos" puts time, energy, and
money back into improving the bottom line. "Providing training
for every person in the company is one of the most cost-effective
corporate activities to increase productivity, profits and that
all-too-elusive, life-balance quotient," says Dr. Shaler
Dr. Shaler is the founder of the Optimize! Institute in Escondido,
California, author of seven books published internationally, and
corporate coach, trainer and international speaker.
"
Rhoberta is a master of negotiating results," commented Mimi
Donaldson, co-author of "Negotiating for Dummies." Pat
Lynch, founder and CEO of WomensRadio, said "Dr. Shaler solves
people problems by teaching us how to talk about difficult things."
"
The goals during these tough economic times is not only to stop
the 'leaks,' but to manage conflict in a way that actually produces
more creativity and productivity for the company, the stake-holders
and ultimately the GNP," commented Dr. Shaler.
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For more details about Dr. Shaler’s new book, visit www.OptimizeInstitute.com.
For a free review copy, email Dr. Shaler at rs@OptimizeInstitute.com.
To arrange an interview, call: 760.735.8686.
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