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quotes[0]='<h4>Communication: There is nothing more critical to your workplace success than the ability to communicate clearly, honestly and kindly…at the same time.</h4><p>Without well-honed, systematically-developed skills, you risk being kind without being honest, clear without being kind, or honest without being clear. Your work life can improve dramatically when you and your staff recognize how essential these skills are to increasing productivity, peace and profitability. <a href="/work/communication/index.htm">Begin now…</a>'

quotes[1]='<h4>Conflict Management: When you don\’t feel you have the skills to manage conflict effectively, you either store it up within, or, let it fly inappropriately and mop up the mess later. Not good. Not wise. Not productive. </h4> <p>Recent research showed that \"..up to 42% of an employee\’s time is spent engaging in or resolving conflict.\" Can you or your business afford such a waste?  It\'s a waste of time, talent, energy, creativity and productivity. And, all that costs money through lost time, lost employees or lost morale. Fortunately, conflict management skills can be learned. <a href="/work/conflict/index.htm">Begin now…</a>  '

quotes[2]='<h4>Anger Management: Do you know how to effectively manage your anger, or other people\’s?  Most people do not. They run from it, stuff it, or, believe that venting is actually healthy. Big mistake. Research shows that venting anger does only one useless thing: it increases the frequency of venting!</h4><p>For health, productivity, relationships, and team development, anger management skills are essential. Learn to manage your own anger and know what to do when it\’s coming at you, too. <a href="/work/anger/index.htm">Begin now…</a>'

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