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Delivery Date: Oct 6 2004

Welcome to Rhoberta Shaler's Rhino Wrestler™:
Insights & Strategies to strengthen your communication, conflict & anger management and negotiation skills within yourself, at work and at home.
Strategies to:
• Speak up confidently.
• Teach people how to treat you.
• Get what you need and want.

Volume 1, Issue 3 - October 6, 2004
US Library of Congress, ISSN: Pending
Published by Rhoberta Shaler, PhD & Optimize! Institute™


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Dear Jane,

As we settle into fall, many folks think about learning. We like to ‘go back to school’ and update our skills. That’s why our teleseminars are so popular, I think. It’s a great thing to be able to simply pick up the telephone and take a class—no parking, no commute, no hassle. The current classes through January 2005 are listed for you on the homepage at www.OptimizeInstitute.com. Remember, too, that Optimize! Network members get quarterly teleclinics as a bonus for their membership…and they are getting an extra one this month. Good time to join. Just visit the website.

It was an honor to receive the ‘Outstanding Business Woman of the Year’ from the southern California council of the American Business Women’s Association in September. I had the opportunity to speak at the Gala and I spoke about how persistence pays. Even in the darkest…read ‘brokest’…hours of the early years of building my business, I was urged on by Winston Churchill’s words “Never, never, never quit!” I hope you remember those word when you experience moments when your goals seem far away and the bank seems even further! Persistence does pay when you are committed to your goals and your vision. Success is something you define for yourself. No one can do it for you…nor can they achieve it for you.

In today’s edition, you’ll find a very special offer. When I speak, I offer Bonus Packs. I’ve never made them available to subscribers before, but, to celebrate the final arrival of the ‘Wrestling Rhinos: Conquering Conflict in the Wilds of Work’ books, I’m doing so in just this issue. They are available only until Sunday, October 10th at midnight. The packs even include email coaching…so, get yours right away as this will disappear in very short order. The information is below in the newsletter.

I’ll be in Calgary, Alberta October 20 – 24 giving several seminars. If you live there, I would love to see you at one of the seminars which are listed on the homepage of my website. It is always a pleasure to meet my online friends.

Use the ‘Ask Rhoberta’ section of this ezine to get anonymous answers to troubling work and home issues. Just get me your questions quickly so you’ll get the answers in an edition soon. See below for more information.

Remember, no matter where you are, your success always comes down to who you are.

Choose wisely.
Live richly.

Rhoberta Shaler, PhD
Rhoberta Shaler, PhD
Founder. Optimize! Institute™
Escondido, CA
www.OptimizeInstitute.com

PS. Remember, the Bonus Packs are only available til Oct 10th! Get yours now.


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IN THIS ISSUE:

>> Featured Article - Improving Your Work Life
>> Inspiring Words for Your Post-It™ Notes
>> Featured Article - Improving Your Life
>> Ask Rhoberta - Your Questions Answered
>> Resources & Recommendations from Rhoberta
>> Upcoming Events
>> Classifieds


IMPROVING YOUR WORKLIFE:

DO YOU HAVE DUNG HEAPS IN YOUR COMPANY SANDBOX?
© Rhoberta Shaler, PhD
www.OptimizeInstitute.com

How do you know if there are dung heaps in your company sandbox? Frayed nerves, exasperation, inappropriate outbursts, general irritation, gossiping, repeated slipped deadlines, sabotage, frequent staff turnover and excessive absenteeism are signs and symptoms of lurking rhinos. Issues are not being discussed. Relationships are under-developed. Conflict is unresolved.

Dung heaps need removing and rhinos need wrestling! Neither a company nor an individual can afford the loss of productivity, progress and profits that unresolved conflict produces.

The startling statistic reported by the Dana Mediation Institute that “…up to 42% of an employees time is spent engaging in or resolving conflict” underlines the importance of skill-development. Can you afford to have up to 42% of your time or payroll wasted?

How much downtime is creating by one person’s verbal violence at work? The repercussions reverberate for hours…even days…escalating fear and reducing effectiveness. Another dung heap to mountain climb over! That’s a waste of energy.

On the contrary, what happens when folks do not feel competent, comfortable or confident enough to speak up in a timely, pro-active manner? At a minimum, nothing, and the uncomfortable status quo is preserved. At a maximum, the valuable professional input, creativity and synergy that could sky-rocket a company’s visibility and viability is trampled amid the dung heaps.

Bill Gates said,

“Education is the best preparation for being able to adapt.”

Most people in the workplace have not received the education they need to communicate in ways that are clear, timely and effective. They have not learned to manage anger well when it arises within them and erupts from others. Their conflict management skills are limited to avoidance and violence, neither of which resolve issues or strengthen teams. And, they are reluctant to actively negotiate due to issues of self-esteem, approval and lack of clarity.

It is only essential to educate yourself and your staff if you care about improving your bottom line. Otherwise, have at it! Waste time, energy, expertise and money daily. Feel under-valued, over-worked and down-trodden. Forget about building trust, loyalty and motivation. Wallow in dung heaps and forget smelling like a rose!

© Rhoberta Shaler, PhD All rights reserved.
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Dr. Rhoberta Shaler solves 'people problems' at work by making it easier to talk about difficult things. Dr. Shaler speaks to, trains and coaches executives and entrepreneurs worldwide in the communication skills essential to creating powerful conversations that reduce conflict & anger, build trust, and streamline negotiation. The rewards: stronger teams, optimized productivity and increased profits. Author of over a dozen books and audio programs, Dr. Shaler's new book, 'Wrestling Rhinos: Conquering Conflict in the Wilds of Work' is receiving rave reviews for “teaching people to play nicely in the company sandbox”. She is the founder of the Optimize! Institute in Escondido, CA. www.OptimizeInstitute.com

If you would like permission to reprint this article, send your request to mailto:info@OptimizeInstitute.com


INSPIRING WORDS FOR YOUR POST-IT™ NOTES

>> The more I want to get something done, the less I call it work. - Richard Bach

>> You have to perform at a consistently higher level than others. That's the mark of a true professional. Professionalism has nothing to do with getting paid for your services. - Joe Paterno


IMPROVING YOUR LIFE:

ARE YOU ENTHUSIASTIC?
© Rhoberta Shaler, PhD
www.OptimizeInstitute.com

Enthusiasm, the dictionary tells us, means to have a strong excitement of feeling, something inspiring zeal or passion. In Greek and French, it means to be inspired. Its origins are, and its first definition comes from, the religious. An enthusiast is one who tends to become ardently absorbed in an interest--a cause, object or pursuit. The real key to success is enthusiasm, so, the big question of the day is, "What fills you with enthusiasm?"

What is it that inspires you to look forward to each day as you wake up? What is it that gives you energy to stay up late and get up early because of your passion for what you are doing? What are you creating in your life that is so in tune with what stirs your interest that you can hardly wait to do it? It would be very sad if the answer was "Nothing", however, for most folks, that is just not true. There is something that fires them up. It may be their families, their careers, their hobbies, their community service, their desire to travel. Whatever that something is, it deserves a closer look.

What have you done...or better yet, do you do...that keeps you so absorbed that the hours fly by unnoticed? How do you feel when you are engaged in that activity? How do you feel afterwards? Chances are that you feel refreshed, uplifted, recharged and calm. That's what happens when we are enthused about our work.

You may have considered the possibility that what you are passionate about can be turned into how you create your financial means. You may have only thought of it as a hobby, a respite, a refreshing balance to your career. Is it possible that it could be more? Would you want it to be more?

I suggest that you find those things that are most important to you, and center your life around them. Enthusiasm is to be found where those most important things you value reside. These are the things that light you up. It is easy to know what lights you up because you know the feeling, no matter how fleeting. Just before the rational mind starts convincing you that you are mistaken, your heart soars for a moment. Your eyes light up and you hear that "Yes!!!" from deep inside. This is the seat of enthusiasm. Grab it, examine, it and, above all, do more of whatever it is that creates it!

Today, no matter what the rational mind says, look and listen for the places, events, ideas, people and activities that make your heart shout that loud "Yes!!!" . Spend some time deciding how to bring more of those things into your life. You deserve to live enthusiastically.

© Rhoberta Shaler, PhD All rights reserved.
-----------------------------------------------------------------
Dr. Rhoberta Shaler solves 'people problems' at work by making it easier to talk about difficult things. Dr. Shaler speaks to, trains and coaches executives and entrepreneurs worldwide in the communication skills essential to creating powerful conversations that reduce conflict & anger, build trust, and streamline negotiation. The rewards: stronger teams, optimized productivity and increased profits. Author of over a dozen books and audio programs, Dr. Shaler's new book, 'Wrestling Rhinos: Conquering Conflict in the Wilds of Work' is receiving rave reviews for “teaching people to play nicely in the company sandbox”. She is the founder of the Optimize! Institute in Escondido, CA. www.OptimizeInstitute.com


OUR FEATURED PRODUCT:

SHORT TIME SPECIAL on WRESTLING RHINOS BONUS PACKS.
Yes, these packs are usually only available where I am speaking. To celebrate the final arrival of the WRESTLING RHINOS books, I am making these available to you on a one-time basis until midnight on October 10th...so hurry and get yours! 

Details below or visit the website

Wrestling Rhinos Ultimate Bonus Pack

  • Wrestling Rhinos hybrid (hard copy & ebook) $24.95
  • Conflict is NOT a 4-Letter Word CD set $34.95
  • Optimize! Network Online 1-year GOLD membership* $49.00
  • One free Optimize! Telseminar of your choice $24.95
  • Negotiation Preparation Checklist $4.95
  • Prevent Freefall: Pack Your Own Parachute ebook $6.95
  • 10 Tactics for Taming Tense Times Poster $3.95
  • Wrestling Rhinos Magnet $2.99
  • Personal Values Index Work Style e-Assessment $49.95
  • 3 months email coaching $425.00
  • Rhino Wrestler Ezine subscription free

TOTAL VALUE $627.64
Just until October 10th $267.00!!

Wrestling Rhinos Bonus Pack

  • Wrestling Rhinos hybrid (hard copy & ebook) $24.95
  • Conflict is NOT a 4-Letter Word CD set $34.95
  • Optimize! Network Online 1-year GOLD* membership $49.00
  • Wrestling Rhinos Magnet $2.99
  • Personal Values Index Work Style e-Assessment $49.95
  • 1 month email coaching $175.00
  • Rhino Wrestler Ezine subscription free

TOTAL VALUE $336.84
Just until October 10th $97.00!!


ASK RHOBERTA: YOUR QUESTIONS ANSWERED

These answers are archived for you at www.AskRhoberta.com

YOUR QUESTION COULD BE ANSWERED HERE TODAY....if only you had asked it.

GOT A QUESTION? Email it to AskRhoberta@OptimizeInstitute.com


BECOME A MEMBER OF THE OPTIMIZE! NETWORK & OPTIMIZE! GOLD

SPECIAL BONUS 90-minute TELECLINIC FOR NETWORK MEMBERS on October 14 - RULES OF ENGAGEMENT FOR DIFFICULT CONVERSATIONS
Become an Optimize! Network MEMBER NOW and be part of this bonus next week. (Note, the "regular" members teleclinic is Oct 13 - Telling the Tough Truth).

http://www.optimizeinstitute.com/members/genbenefits.htm and JOIN TODAY!

You can have access to much more information and many more features at Dr. Shaler's website, www.OptimizeInstitute.com , when you are a member. It's only $19.95 a year!
AND...
when you Upgrade to a GOLD membership, you can listen to Rhoberta's Optimize! Interviews 24/7. Don't miss these fabulous guests with practical, content-rich advice to help you improve your life and business.


RESOURCES & RECOMMENDATIONS FROM RHOBERTA

We now have interactive audio on our website at www.OptimizeInstitute.com

You can add your audio to our site by going to the home page and clicking on 'RHINO RANTS' where you tell us about what's going on for you at work and 'RHINO REVIEWS' where you can leave us a message about what you like about Rhoberta's workshops, books, audio programs or teleseminars. It's up to you if you leave your name or your URL. We'll then post your voice on our website. Come play with that now. Visit www.OptimizeInstitute.com and look down the righthand side of the page.

We're doing this with an amazing new tool developed by dear friends on mine.
You can use it on your website...or even in your html emails...too. Have a look at this very neat technology at http://rhoberta.audioacrobat.com Check it out! This is big news. You can even use it to start your own radio show!


UPCOMING EVENTS:

OPTIMIZE INTERVIEWS:
Become a GOLD member and hear one-hour, content-rich, in-depth interviews with successful people in business and in life 24/7. I regularly interview those people I have found who are making a difference and have GOLD for you. You can listen as often as you wish, too. Whether you are involved in sales, marketing, goal achievement, business development, human resources, health, improving relationships everywhere--whatever you quest--you'll find great information in the Optimize! Interviews.
http://www.optimizeinstitute.com/interviews/index.htm

Want to suggest or be a guest? Submit that information: http://www.optimizeinstitute.com/interviews/beaguest.htm

HEAR RHOBERTA LIVE:
October 21 - Transcanada Pipelines, Calgary AB
October 21 - Centre for Spiritual Enrichment, Calgary, AB - 6:30-9:30pm DETAILS: 403.815.2899
October 24 - Centre for Positive Living, Calgary AB - 10:30am Talk, Afternoon Seminar DETAILS
November 17 - San Diego Power Team, San Diego, CA
November 21 - Dec 16 - West Coast Tour - Are you along the I5 or on the Westcoast of BC? Dr. Shaler is available for book signings, keynotes & seminars. CALL US! 760.735.8686
December 4 - Spiritual Business Matters, Surrey BC - watch here for details.
December 9 - Coachville, Vancouver BC Chapter Meeting

TELESEMINARS:
Our full range of teleseminars are listed on our home page. These recur in order so you never need to miss one. The schedule goes through to the end of January, 2005.
http://www.optimizeinstitute.com/teleseminars/index.htm Get the skills you need immediately and easily. Take a teleseminar right away.


CLASSIFIEDS:
We do our ultimate best to bring you only accurate, honest advertisers who behave with integrity. We are not liable for any transactions you may have with them, but we do wish to be informed so we may terminate our advertising relationship. Let us know at mailto:info@OptimizeInstitute.com

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Do you have a website? Would you like to earn money each month easily? Become an affiliate and make 30% commission on sales by offering Dr. Rhoberta Shaler's products to your visitors: www.optimizeinstitute.com/affil/index.htm All you do is place a banner on your site, tell folks about it and we do the rest...and then we send you a check!
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You Can Still Go Broke...
Forget the markets, real estate, gold and any investments you make. If you have subconscious "lack" programming - you'll still sabotage your ultimate success. Do you have prosperity consciousness or lack consciousness? Tell me more... >>>
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