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Welcome to Rhoberta Shaler's Rhino Wrestler™:
Insights & Strategies to strengthen your communication, conflict & anger management and negotiation skills - in the workplace, and with friends & family.
Strategies to:
· Speak up confidently.
· Teach people how to treat you.
· Get what you need and want.

Volume 1, Issue 4 - November 8, 2004
US Library of Congress, ISSN: Pending
Published by Rhoberta Shaler, PhD & Optimize! Institute™


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Dear <$firstname$>,

I'm looking forward to hearing from you. I'm sure you have some questions about work or personal life that you and others would get great value from reading the answers. Please send your questions along to me—you can do so anonymously—at mailto:QA@OptimizeInstitute.com   Recently I was working with a hundred folks from the same company and the topic was ‘Wrestling Rhinos: Conquering Conflict in the Wilds of Work'…of course! For more than an hour, they asked their questions about workplace relationships and so many issues came up. The comments after the seminar were so positive. They got what they needed by asking their questions. I'm here for you. Ask away!

Today I'm writing to you from chilly Calgary, Alberta. What a difference from sunny San Diego! I'm going to be in Calgary sixteen days each month until March. This is great fun. As you'll see on my website, my travel schedule is really filling up. I'd love to meet you and include your event in 2005. Please pass along my URL, www.OptimizeInstitute.com to your meeting planners so that we can meet and spend some time together.

"Wrestling Rhinos" is garnering a lot of interest. I have signed a contract for the foreign rights in China and Mexico, Korea, India and others are interested. Do you have your copy yet? We have a new package for you - "The Conflict Conqueror" - it includes the Wrestling Rhinos book (in both hard copy AND ebook format), a 2CD Set - ‘Conflict is NOT a 4-Letter Word', and one of our snappy new magnets to keep you on track. It's a great deal at $54. This makes an excellent gift for managers, executive assistants and front line staff.

For giving a gift to yourself or someone else you really care about, our ‘Optimize Your Day!' pack of three books at $36.75 and the larger, Optimize Your Life! Pack complete with CD's for $79 are great ideas. You can give the whole pack or take it apart and have many gifts to give. Order early so that your gifts arrive in plenty of time!

From December 1 to 10, I'll be speaking in many places in Vancouver, Victoria and Seattle. You know I want to meet you. Look on the website homepage…down the right side…and you'll see where I am. You can call Kera in my BC office at 604.886.5986 for more information.

Think for a moment: How much time each day do you spend talking about what you do not want or do not like? Your life would be dramatically more energetic if you spoke only of what you do want, what you do like and what you are doing to create the life you want. Try it. Ask a friend to do it with you, to catch you if you slip into the old ‘ain't-it-awful' and ‘they done me wrong' kind of talking. You'll be surprised at the difference.

I wish you well.

Rhoberta Shaler, PhD
Rhoberta Shaler, PhD
Founder. Optimize! Institute™
Escondido, CA
www.OptimizeInstitute.com

PS. Remember, there are teleseminars on MONDAYS! Register now.


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IN THIS ISSUE:

>> Featured Article - Improving Your Work Life
>> Inspiring Words for Your Post-It™ Notes
>> Featured Article - Improving Your Life
>> Ask Rhoberta - Your Questions Answered
>> Resources & Recommendations from Rhoberta
>> Upcoming Events with Rhoberta
>> Classifieds


IMPROVING YOUR WORKLIFE:

TAKE YOUR FINGERS OFF IT, PUH-LEASE!
© Rhoberta Shaler, PhD
www.OptimizeInstitute.com

Has anyone ever asked you to take on a task or project and then hovered over you while you did it? That can be so annoying! It is imperative that folks learn to delegate in the true sense of word. It means "to entrust to another". Being hovered over does not seem to embody the essence of trust by any means.

You are the manager and you know you need to delegate some parts of your project. Your reputation or credibility is on the line. Your promotion may depend on it, so, naturally, you are reluctant to keep your fingers out of the project. No matter how difficult it seems, you must think about the long-term relationships you are creating. Those people who are working for you to make that big impression are the same people you are likely going to need again. If you have explained the project accurately, emphasized the need for the deadline to be met, and, you have their agreement and understanding, your job is to get on with the parts of the project that only you can do. Trust your staff.

When you delegate a task, be sure to take enough time in the initial conversation to assure yourself that the person can, in fact, do the task. Then, agree on the details and deadlines. Have regular meetings for progress reports, questions and support. That will eliminate concern for everyone. But, don't be sitting over their shoulders every minute. Your anxiety over the success of the project will not be well-served by making everyone else anxious.

Are you being hovered over? Two questions to ask yourself: do you believe you can do the task without supervision, and, do you understand the fear your project manager has?

If you are comfortable with the task, tell your manager.

"I know this project is very important to you. I want you to know that I can do this for you and I can do it on time. I hope that will free you up to focus on other aspects of the project."

You'll often find that just bringing up the underlying fear and giving it a name can change the dynamics. By offering assurance in this form, you have supported your manager without complaining about the hovering. Be pro-active and save both of you some irritation and anxiety.

Learning to delegate is one of the most difficult things new managers can face. It feels like giving away control and that can be daunting. Front load the issue. Take the time to talk out the project and make agreements about format, style, timelines, and desired outcomes. Then, take your fingers off it, puh-lease!

© Rhoberta Shaler, PhD All rights reserved.
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Dr. Rhoberta Shaler solves 'people problems' at work by making it easier to talk about difficult things. Dr. Shaler speaks to, trains and coaches executives and entrepreneurs worldwide in the communication skills essential to creating powerful conversations that reduce conflict & anger, build trust, and streamline negotiation. She is the founder of the Optimize! Institute in Escondido, CA. www.OptimizeInstitute.com

This article may be reprinted or republished if the complete copyright/resource information is kept in tact. For a formatted version for print, email info@optimizeinstitute.com


INSPIRING WORDS FOR YOUR POST-IT™ NOTES

>> The conventional definition of management is getting work done through people, but real management is developing people through work.- Agha Hasan Abedi

>> Winners compare their achievements with their goals, while losers compare their achievements with those of other people. - Nido Qubein


IMPROVING YOUR LIFE:

YOU STILL HAVE TIME!
© Rhoberta Shaler, PhD
www.OptimizeInstitute.com

The year is not over. Do not despair if last year's resolutions have not been met. Jump to it now! You could still lose twelve pounds before 2005, begin your book, go to the gym three times a week, and, clean out your closets. Achieve something towards those goals.

I once heard Marilyn Ferguson, author of The Aquarian Conspiracy, speak and one thing that has forever been etched in my mind was her asking if we had ever been told:

"If it's worth doing, it's worth doing right."

Of course, the entire audience knew it and groaned. Most of us heard it all too often and in the context of instruction or blame. She had a different take on the subject. She said,

"If it's so worth doing, why isn't it worth doing just to see if you like it?"

Why is it that folks start a food program, or diet, on Monday, go off it on Thursday and think they cannot start again until the following Monday? Why not start with the next meal or snack? That question haunts me. My guess? They think of it as a reprieve from their perception of deprivation. They can indulge without giving up their good intention. Convoluted thinking, for sure!

What did you want to accomplish in 2004? Make a list. There will be some things that take longer than six weeks but many will not. Would you not feel better if you at least got things started? You can. Now. . .right now!

Do something every day that moves you towards your well-conceived goals from last New Year. Wouldn't you feel better if you had lost six pounds than no pounds in 2004?

True self-confidence comes from keeping your promises to yourself. If you cannot trust yourself, who can you trust? It's basic. You know what you value. You know what you want to achieve. You take the steps to achieve in alignment with your goals, and, your self-confidence, self-esteem, self-image and productivity increases. Not a bad return on taking your commitments to yourself seriously.

So, step up. Better to have achieved half of a goal than nothing at all. Start today. You still have time!

© Rhoberta Shaler, PhD All rights reserved.
-----------------------------------------------------------------
Dr. Rhoberta Shaler solves 'people problems' at work by making it easier to talk about difficult things. Dr. Shaler speaks to, trains and coaches executives and entrepreneurs worldwide in the communication skills essential to creating powerful conversations that reduce conflict & anger, build trust, and streamline negotiation. She is the founder of the Optimize! Institute in Escondido, CA. www.OptimizeInstitute.com

This article may be reprinted or republished if the complete copyright/resource information is kept in tact. For a formatted version for print, email info@optimizeinstitute.com


OUR FEATURED PRODUCT:

Foreign rights for this book have just been signed, so we're celebrating!

Get the HYBRID - that's an ebook to read immediately and a hard copy shipped to you within a couple weeks - for just $24.95!

Regularly they would be $14.95 for the ebook and $19.95 for the hardcopy, so save almost $10!

Order yours right  N O W! (The discount is only valid using the link in this email. It will not appear if you just go to the website - and only until Nov 15th)


ASK RHOBERTA: YOUR QUESTIONS ANSWERED

These answers are archived for you at www.AskRhoberta.com

YOUR QUESTION COULD BE ANSWERED HERE TODAY....if only you had asked it.

GOT A QUESTION? Email it to AskRhoberta@OptimizeInstitute.com


RESOURCES & RECOMMENDATIONS FROM RHOBERTA

We now have interactive audio on our website at www.OptimizeInstitute.com

You can add your audio to our site by going to the home page and clicking on 'RHINO RANTS' where you tell us about what's going on for you at work and 'RHINO REVIEWS' where you can leave us a message about what you like about Rhoberta's workshops, books, audio programs or teleseminars. It's up to you if you leave your name or your URL. We'll then post your voice on our website. Come play with that now. Visit www.OptimizeInstitute.com and look down the righthand side of the page.

We're doing this with an amazing new tool developed by dear friends of mine.
You can use it on your website...or even in your html emails...too. Have a look at this very neat technology at http://rhoberta.audioacrobat.com Check it out! This is big news. You can even use it to start your own radio show!

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Do you have a website? Would you like to earn money with little effort? Become an affiliate and make 30% commission on sales by offering Dr. Rhoberta Shaler's products to your visitors: www.optimizeinstitute.com/affil/index.htm All you do is place a banner on your site, tell folks about it and we do the rest...and then we send you a check!


UPCOMING EVENTS:

OPTIMIZE INTERVIEWS:
Become a GOLD member of Optimize! Network and hear one-hour, content-rich, in-depth interviews with successful people in business and in life - 24/7. I regularly interview people I have found who are making a difference and have GOLD for you. You can listen as often as you wish, too. Whether you are involved in sales, marketing, goal achievement, business development, human resources, health, improving relationships everywhere--whatever your quest--you'll find great information in the Optimize! Interviews.
http://www.optimizeinstitute.com/interviews/index.htm

Want to suggest or be a guest? Submit that information: http://www.optimizeinstitute.com/interviews/beaguest.htm

HEAR RHOBERTA LIVE:
November 17 - San Diego Power Team (Tony Robbins Group) 6:45 at the Red Lio Hanalei Hotel
November 18 - WomenCEOs Network, San Diego 7pm
November 21 - Calgary Centre for Positive Living - 'Meaning To is Meangless!"
November 28 - Calgary Centre for Positive Living - "Are You Spiritually Self-Reliant?"
December 1 - Surrey, BC - eWomenNetwork
December 4 - Surrey, BC - Spiritual Business Matters - Watch for details.
December 6 - Vancouver, BC - Wrestling Rhinos & Winning - REGISTER
December 7 - Victoria, BC - eWomen Network 4:30pm
December 8 - Seattle, WA - eWomen Network TBA
December 9 - Coachville, Vancouver BC Chapter Meeting
April 12 '05 - For You Network, Santa Monica, 11:30am
June 10 '05 - IAAP Conference, San Diego
June 21 '05 - SHRM Conference, Los Angeles

TELESEMINARS:
Our full range of teleseminars are listed on our home page. These recur in order so you never need to miss one. The schedule goes through to the end of January, 2005.
http://www.optimizeinstitute.com/teleseminars/index.htm Get the skills you need immediately and easily. Take a teleseminar right away.


CLASSIFIEDS:
We do our ultimate best to bring you only accurate, honest advertisers who behave with integrity. We are not liable for any transactions you may have with them, but we do wish to be informed so we may terminate our advertising relationship. Let us know at mailto:info@OptimizeInstitute.com

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