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Dear <$firstname$>, Welcome. Mea culpa! I have been lost in the world of new websites, new products, new joint ventures and new ideas. I’m sorry to have been missing in action, and, believe me it was ACTION! Now, I’m back and I assure you that you will receive your copy of The Rhino Wrestler every month. Brand NEW - 2nd edition of Wrestling Rhinos: Conquering Conflict in the wilds of work!
In this Issue:More from Rhoberta... As I have been engaged with companies and associations as a speaker and seminar presenter, I have been reminded that right now every second of an employee’s time is valuable with little expendable for much-needed training. MY ANSWER: Eight teleseminars presented on the telephone to get your people…or you…the skills, insights & strategies that making working with other people easier. Each Teleseminar is three hours in length presented one hour each consecutive week. Register online. Receive your materials by email. Pick up the phone at the right moment and VOILA! Instantly available skill upgrades with no downtime, commuting or absence from your desk! HAVE A LOOK NOW. Today’s article sounds like it is in celebration of cowboys and cowgirls. Wouldn’t you like to work at home on the range with seldom a discouraging word? Sounds good to me, so, enjoy reading it.
It’s good to be back with you. Would you do me a favor and invite your colleagues to get their own copy of The Rhino Wrestler? They can do that at www.OptimizeInstitute.com right now. Optimize Your Day! Rhoberta Rhoberta Shaler, PhD P.S. If you are an HR manager or Admin Professional, be sure to check out those teleseminars I mentioned at www.OptimizeInstitute.com/teleseminars/calendar.htm INSPIRING WORDS FOR YOUR POST-IT™ NOTES
IMPROVING YOUR WORKLIFE:“WHERE SELDOM IS HEARD A DISCOURAGING WORD, AND…” Are you at home on the range? Do you seldom hear a discouraging word at work? That would be the ideal. Because I did not just crawl out from under a rock, I know that workplaces can be filled with frustration, and frustration breeds discontent. It’s no surprise a recent survey found that, aside from more money or higher position, most folks leave their jobs because of expressed or unexpressed interpersonal conflict. Maybe you have considered moving your little doggie along to a new range for that very reason. Conflict management, sometimes optimistically called ‘conflict resolution’, is not at the top of most folks skills set. There is much that can be learned about the five necessary approaches to conflict and the time for each. I write much about that in my recent book, Wrestling Rhinos: Conquering Conflict in the Wilds of Work, now in its 2nd edition (www.OptimizeInstitute.com). There are things we can do to reduce the likelihood of conflict arising on the cattle drive. TELESEMINARS FOR YOUR TEAM
FOCUS ON THE POSITIVE Do a quick self-check: If there is even a tiny tendency in you to look for what’s not working first, you can make a huge shift in your own daily joy by turning that around. Look for what’s working. Notice what you like. Focus on contributions. And, comment only on these things for the next week. You’ll feel better. Ok, you’re thinking that your job is to make things work and, therefore, you have to notice what isn’t working. I’m not suggesting you become blind or brain-dead to things that could be improved. You will simply save your entire organization time, energy and likely, money, by turning your focus to what IS working. If you do not want to believe it can be that simple, learn about the process of appreciative inquiry. David Cooperrider, author the book, Appreciative Inquiry, wrote “Appreciative enquiry is the cooperative search for the best in people, their organizations, and the world around them. It involves systematic discovery of what gives a system 'life' when it is most effective and capable in economic, ecological and human terms.” Are you involved in finding the best in people? Just making that decision can add huge impact to your day. Even the look on your face will change. EXPRESS YOUR APPRECIATION It’s not enough to change your focus. You must let people know the good things that you see. You do not need to gush or become all touchy-feely. Liberal sprinklings of these types of phrases will do: Thank you. SAVE ENERGY Simple facts:
So, stay positive, express your appreciate, save energy and be happier at work. It’s simple. Give it a try. © Rhoberta Shaler, PhD Rhoberta Shaler, PhD, is a ‘people skills’ expert—a noted speaker, author, executive coach and founder of the Optimize! Institute in Escondido, CA. Dr. Shaler works with organizations that know their people are their top resource and with leaders who know that building relationships is a top priority. She is the author of What You Pay Attention to Expands & ‘Wrestling Rhinos: Conquering Conflict in the Wilds of Work as well as more than a dozen books and audio programs published in nine languages. Subscribe to her ezine, The Rhino Wrestler, at www.OptimizeInstitute.com This article may be reprinted or republished if the complete copyright/resource information is kept intact. For a formatted version for print, email info@optimizeinstitute.com |
Volume 2, Issue
1 - <$today$> Get this from a friend? Get your own subscription at www.OptimizeInstitute.com/ezines READ RHOBERTA'S WRESTLING RHINO BLOG...Dr. Shaler's Rhino Wrestler BLOG - regularly updated with insights & tips for conquering conflict & communication.
Upcoming AppearancesMarch 1 - How to Manage Conflict Without
Losing Clients, Credibility, or Sleep - Camp Pendleton, Civilian
Leadership Development Program Looking for personal growth classes on the phone? Check the Calendar >>> RESOURCES & RECOMMENDATIONSGet Automated!Affordable and Powerful. Try the World's Smartest Shopping Cart system. We use it, and we love it. You can use it too! To advertise your services or products to our subscribers, visit the website Want to read more from Dr. Shaler?Her ezine, A Note From Home, gives you insights and motivation to live from the principles you say you value. There's no cost. Subscribe today. YOUR SUBSCRIPTION DETAILSThis copy of The Rhino Wrestler was sent by request to: <$name$> at <$email$> on <$today$>. To change your email address OR remove yourself instantly and automatically from this newsletter subscription, use the links at the bottom of this page. To change your email address OR remove yourself instantly and automatically from this newsletter subscription, use the links at the bottom of this page. You may automatically unsubscribe or change your subscription address using the links at the very bottom of this message.
COPYRIGHT INFORMATION© This newsletter is the property and copyright of Rhoberta Shaler, PhD and Optimize! Institute. Please honor our copyright. If you would like to publish one of our articles, in your print or electronic newsletter or journal, or, you would like to include it for your website visitors, you may do so IF THE copyright/ resource information is kept in tact. Thank you. Make it an optimized day!
The Rhino Wrestler™ is a publication of Optimize! Institute. Published by People Skills Press. © 1998-2005 Rhoberta Shaler, PhD
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